Privacy Policy

    Last Updated: January 22, 2025

    Your privacy and data security are our top priorities at LotifyAI

    Privacy Policy Overview

    This Privacy Policy explains how LotifyAI ("we," "our," or "us") collects, uses, protects, and shares information when you use our Lottie animation optimization platform and related services. We are committed to transparency and protecting your personal data in compliance with applicable data protection laws including GDPR and CCPA.

    1. Information We Collect

    At LotifyAI, we collect various types of information to provide and improve our Lottie animation optimization services. We are transparent about what data we collect and how it's used:

    Account Information

    When you create an account with LotifyAI, we collect:

    • Email address (used for account verification and communication)
    • Username (your display name on our platform)
    • Password (encrypted and securely stored using industry-standard hashing)
    • Profile preferences and settings

    Animation Files and Content

    To provide our optimization services, we temporarily process:

    • Lottie JSON files you upload for optimization, preview, and conversion
    • File metadata (file size, animation duration, layer count, etc.)
    • Optimization preferences and custom settings you apply
    • Color customization and export format selections

    Note: Files from unregistered users are automatically deleted within 24 hours.

    Usage and Analytics Data

    We collect information about how you interact with our platform:

    • Feature usage patterns and tool interactions
    • Optimization settings and preset selections
    • Session duration and page visit frequency
    • Performance metrics and error logs (to improve service reliability)
    • Device and browser information for compatibility optimization

    Technical and Device Data

    Automatically collected technical information includes:

    • IP address (for security and fraud prevention)
    • Browser type and version
    • Operating system and device type
    • Screen resolution and viewport size
    • Referrer URL and navigation paths
    • Cookies and similar tracking technologies

    2. How We Use Your Information

    We use collected information for legitimate business purposes to provide, maintain, and improve our services:

    Service Delivery

    • Process and optimize your Lottie animation files
    • Provide real-time preview and editing capabilities
    • Enable format conversion (GIF, SVG)
    • Store your preferences and settings

    Platform Improvement

    • Enhance AI optimization algorithms
    • Analyze usage patterns to improve UX
    • Identify and fix technical issues
    • Develop new features based on user needs

    Communication

    • Send service updates and announcements
    • Respond to support inquiries
    • Provide feature tutorials and tips
    • Request feedback on our services

    Security & Compliance

    • Prevent fraud and abuse
    • Enforce our Terms of Service
    • Comply with legal obligations
    • Protect user data and platform integrity

    3. Third-Party Services, Advertising, and Analytics

    To support and monetize our free platform, we integrate with trusted third-party services. These services have their own privacy policies and data practices:

    Google AdSense

    We utilize Google AdSense to serve advertisements on our website, which helps us maintain our free service. Google AdSense uses cookies and similar technologies to:

    • Serve personalized ads based on your interests and previous visits
    • Use the DoubleClick DART cookie for ad targeting
    • Analyze ad performance and effectiveness
    • Prevent fraudulent clicks and improve ad quality

    You can opt-out of personalized advertising by visiting Google Ad Settings or the Google Ad and Content Network Privacy Policy.

    Google Analytics

    We use Google Analytics to understand how users interact with our platform. This service collects:

    • Page views, session duration, and bounce rates
    • Traffic sources and user demographics
    • Feature usage and navigation patterns
    • Device and browser information

    Google Analytics data is governed by the Google Analytics Terms of Service and Google Privacy Policy.

    4. Data Storage, Retention, and Security

    Animation File Storage and Retention

    Your Lottie animation files are handled with care and transparency:

    • Temporary Processing: All uploaded files are processed in memory or temporary storage during optimization
    • Automatic Deletion: Files from unregistered users are automatically and permanently deleted within 24 hours
    • Registered Users: If you have an account, you may optionally save optimized animations to your account
    • User Control: You can delete your saved animations at any time from your account dashboard
    • No Permanent Storage by Default: We do not store your animation files unless explicitly requested

    Data Security Measures

    We implement comprehensive security measures to protect your data:

    • Encryption: All data transmission uses industry-standard SSL/TLS encryption
    • Password Security: Passwords are hashed using bcrypt with salt for maximum security
    • Access Controls: Strict access controls limit data access to authorized personnel only
    • Regular Audits: We conduct regular security audits and vulnerability assessments
    • Secure Infrastructure: Our servers and databases are hosted on secure, monitored infrastructure
    • Data Backup: Regular encrypted backups ensure data recovery in case of system failure

    Note: While we implement robust security measures, no internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your data.

    Data Retention Periods

    Our data retention policies:

    • Animation Files: Deleted within 24 hours (unregistered) or upon user request (registered)
    • Account Data: Retained while your account is active and up to 30 days after deletion
    • Analytics Data: Retained for 26 months as per Google Analytics default settings
    • Logs and Technical Data: Retained for 90 days for security and debugging purposes

    5. Data Sharing and Disclosure

    We respect your privacy and do not sell, trade, or rent your personal information to third parties. We only share data in the following limited circumstances:

    With Your Consent

    We will share your information when you explicitly give us permission to do so.

    Legal Compliance

    We may disclose information to comply with legal obligations, court orders, or government requests.

    Service Providers

    We work with trusted third-party service providers who assist in:

    • Cloud hosting and infrastructure management
    • Analytics and performance monitoring
    • Email delivery services
    • Payment processing (if applicable)

    All service providers are bound by strict confidentiality agreements and only access data necessary for their specific functions.

    Protection of Rights

    We may share information to protect our rights, property, safety, or the rights and safety of our users and the public.

    6. Your Privacy Rights and Choices

    We respect your rights regarding your personal data. Depending on your location and applicable laws (GDPR, CCPA, etc.), you have the following rights:

    Access Your Data

    Request a copy of all personal data we hold about you.

    Correct Your Data

    Update or correct inaccurate or incomplete information.

    Delete Your Data

    Request deletion of your account and associated data.

    Export Your Data

    Download your data in a portable, machine-readable format.

    Opt-Out of Communications

    Unsubscribe from marketing emails at any time.

    Withdraw Consent

    Withdraw consent for data processing where applicable.

    To exercise any of these rights, please contact us through our contact form. We will respond to your request within 30 days.

    7. Cookies and Tracking Technologies

    We use cookies and similar tracking technologies to enhance your experience and understand how you use our platform:

    Essential Cookies

    Required for basic site functionality, authentication, and security.

    Analytics Cookies

    Help us understand usage patterns and improve our service (Google Analytics).

    Advertising Cookies

    Used by Google AdSense to serve personalized ads.

    Preference Cookies

    Remember your settings and preferences for a better experience.

    You can control cookies through your browser settings. Note that disabling certain cookies may affect platform functionality.

    8. Children's Privacy

    LotifyAI is not intended for children under the age of 13. We do not knowingly collect, store, or process personal information from children under 13 years old. If we become aware that we have inadvertently collected personal data from a child under 13, we will:

    • Immediately delete the data from our servers
    • Terminate the associated account if one was created
    • Take reasonable steps to notify the parent or guardian

    If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately through our contact form.

    9. International Data Transfers

    LotifyAI operates globally and may transfer your data to servers located in different countries. When we transfer data internationally:

    • We ensure appropriate safeguards are in place to protect your data
    • We comply with applicable data protection laws and regulations
    • We use standard contractual clauses approved by relevant authorities
    • We implement technical and organizational measures to maintain data security

    10. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes:

    • We will update the "Last Updated" date at the top of this policy
    • We will notify you via email if you have an account with us
    • We will display a prominent notice on our website
    • For significant changes, we may request your renewed consent

    We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

    11. Contact Information

    If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, we're here to help:

    How to Reach Us

    • Contact Form:

      Use our online contact form for general inquiries and privacy requests

    • Response Time:

      We aim to respond to all privacy-related inquiries within 30 days

    • Data Protection Officer:

      For GDPR-specific inquiries, request to speak with our Data Protection Officer

    Your Privacy Matters to Us

    At LotifyAI, we are committed to protecting your privacy and maintaining transparency in how we handle your data. This Privacy Policy reflects our dedication to responsible data stewardship and compliance with global privacy standards. Thank you for trusting us with your Lottie animation optimization needs.